Shipping policy
Shipping & Return Policy – Cravello.in
At Cravello.in, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.
Shipping Policy
- We process all orders within 1–2 business days after receiving your order.
- Standard delivery time is up to 7 business days, depending on your location.
- Delivery times may vary during holidays, festivals, or due to unforeseen circumstances.
- Once your order is shipped, you will receive tracking details (if available).
Return Policy
- We offer a 5-day return policy from the date of delivery.
- To be eligible for a return, the item must be:
- Unused and in its original condition.
- Returned with all original packaging, tags, and accessories.
- Returns will not be accepted for products that are damaged due to misuse or have been used.
Refunds
- After we receive and inspect your returned item, we will notify you about the status of your refund.
- If approved, the refund will be processed to your original payment method within 5–7 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the product.
Contact Us
For any questions regarding shipping, returns, or refunds, please contact us at:
Email: cravello.business@gmail.com
Thank you for shopping with Cravello.in. We appreciate your trust and look forward to serving you.